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Our blog

Turning Product Quality into Value for King’s Favour Wine

King’s Favour was winning blind tastings. Regular drinkers consistently rated it ahead of other wines in the category, so the quality was there, but you wouldn’t have known it from the shelf price or the way the bottle sat among its competitors.
The brand team started wondering: was the wine actually the problem? Or was the packaging just failing to keep up with what was inside?
If it was the latter, there might be an opportunity to update the design, move the price, and not lose a single sale in the process, but

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Understanding Emotional Responses to Fragrance in Context

Understanding Emotional Responses to Fragrance in Context

A global fragrance company wanted to profile how four new fragrances were experienced, with a specific focus on their functional emotional use.
The goal was to understand which fragrances naturally support different emotional states, for example, which scents help calm or reduce anxiety in work environments, and which feel more appropriate in contexts requiring reassurance or comfort, such as high-trust or service-led settings.
This introduces a more

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