
The Free Sample Trap: Why On-the-Spot Feedback Tells You What People Think You Want to Hear
Six years ago we created a comic strip about a couple trying a free product sample at a shopping centre. At the
Use implicit association tests to determine the opportunities and risks associated with launching your new product.
Neuro-Informed Design
One critical aspect of new product development is the branding and design of the product. Colours, shapes, symbols, fonts, images, logos, and other design elements can all have hidden meanings and subconscious associations that strongly influence how consumers feel towards your brand and product. That’s where our neuro-informed design approach comes in.
We can evaluate several design routes on consumers using our implicit testing technology to determine which designs leverage the right subconscious meanings and avoid accidentally triggering negative or unwanted associations. Our central location prototype testing can provide valuable insights that can help point your design in a strong direction.
By using our research and testing services during new product development, you can significantly reduce the risk of failure and increase the chances of success. Our insights can help you make more accurately informed decisions and ensure that your new product resonates with consumers from the very beginning, leading to greater success and profitability.
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Six years ago we created a comic strip about a couple trying a free product sample at a shopping centre. At the

Every year, thousands of new products launch on the back of research that said they would succeed. Concept tests came back positive. Focus groups nodded along. Survey respondents said,

75% of people asked to rate an ad, claim advertising doesn’t affect them.
So what exactly are they rating? And why are we