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	<title>Case Studies Archives - Split Second Research</title>
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	<description>UK neuromarketing research agency using Implicit Association Testing to uncover the emotional drivers of consumer choice. Trusted by Coca-Cola, Heinz, Danone and more.</description>
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	<title>Case Studies Archives - Split Second Research</title>
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	<item>
		<title>Understanding Emotional Response to Email Marketing</title>
		<link>https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/</link>
		
		<dc:creator><![CDATA[Chloe Arangath]]></dc:creator>
		<pubDate>Tue, 09 Jun 2026 09:19:20 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[email marketing]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=9594</guid>

					<description><![CDATA[<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/">Understanding Emotional Response to Email Marketing</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
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									<p>CASE STUDY</p>								</div>
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									<p>Understanding Emotional Response to Email Marketing</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p><span style="font-weight: 400;">Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and welcome whereas others get ignored, deleted, or filed as spam.</span></p>
<p><b>The client wanted to understand three things at once:</b></p>
<ul>
<li aria-level="1"><b>which types of email content genuinely work,</b></li>
</ul>
<ul>
<li aria-level="1"><b>which types quietly damage the brand by feeling spammy, and</b></li>
</ul>
<ul>
<li aria-level="1"><b>what people already associate with the brand before receiving any new emails.</b></li>
</ul>
<p><span style="font-weight: 400;">The difficulty was that people aren&#8217;t always able to explain why an email feels appealing or irritating, especially when messages seem similar.</span></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p>Rather than show static concepts, we recreated the real email environment, simulating common email apps and delivering a range of visual messages just as people would normally receive them.</p><p>Before anyone saw the emails, we ran an implicit test to capture the brand&#8217;s existing image. That gave us a baseline of how the brand was already perceived, before any new marketing came into play. Participants then viewed different email styles and formats, with implicit reaction-time testing measuring emotional engagement alongside how quickly each message triggered positive feelings or spam-like reactions.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p>The pre-exposure testing gave us an emotional and functional profile of the brand. Existing customers described it in more emotional terms, while non-customers saw it more functionally. Across both groups, the brand lacked distinctiveness compared to competitors which is a key finding.</p><p>Looking at the emails themselves, certain formats consistently triggered positive emotional responses, feelings like familiar, cool, stylish, reliable. Others were instinctively treated as spam, even when the content was broadly similar. We were able to rank each email type by emotional engagement and pinpoint exactly what caused each approach to work.</p>								</div>
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									<p><b><i>Had the team relied on traditional feedback alone, many of these emails would have appeared equally effective. The implicit results showed that small differences in format and tone had a significant impact on how emails were emotionally received, and whether they helped the brand or not.</i></b></p>								</div>
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									<p><b>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts,&nbsp;<a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</b></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
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				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
				</div>
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		</article>
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		<p>The post <a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/">Understanding Emotional Response to Email Marketing</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>Predicting audience demand for European football: Insights for a Scandinavian TV channel</title>
		<link>https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/</link>
		
		<dc:creator><![CDATA[Chloe Arangath]]></dc:creator>
		<pubDate>Mon, 25 May 2026 06:42:41 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[european football TV]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=9369</guid>

					<description><![CDATA[<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/">Predicting audience demand for European football: Insights for a Scandinavian TV channel</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="9369" class="elementor elementor-9369" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p><b>Predicting audience demand for European football: Insights for a Scandinavian TV channel</b></p>								</div>
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															<img loading="lazy" decoding="async" width="2560" height="1408" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-scaled.png" class="attachment-full size-full wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-scaled.png 2560w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 2560px) 100vw, 2560px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually worth pursuing. <strong>Question was: which leagues would pull viewers, and how should each be marketed to make the most of that audience? </strong>Popularity rankings could only take them so far. What they really needed was an understanding of the emotional drivers behind fan behaviour: the excitement, the loyalty, the harder-to-name preferences that determine whether someone actually sits down and watches.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p>Football fans feel a lot, and most of it is difficult to put into words. Someone might be able to tell you they don&#8217;t rate the coach or that the playing style doesn&#8217;t do it for them, but the reasons a particular league feels compelling, the atmosphere, the tension, the moments that stick, are often things people experience rather than consciously think about. Ask them directly and you&#8217;ll get answers that sound plausible but don&#8217;t always reflect what&#8217;s genuinely driving their behaviour. That&#8217;s the truth gap.<br /><br />To close it, we combined explicit and implicit testing, EXPRESS to capture what fans could articulate, IMPRESS to capture the instinctive responses underneath.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p>The research was carried out in 2021 and produced detailed profiles for each league: the emotional highs and lows fans experienced while watching, how commentary shaped their engagement, and how open they were to following something new. This gave the client a much richer picture of what differentiated each league, and why that would matter to viewers.<br />From there, Split Second Research built demand forecasts estimating potential audience size and revenue for each league. The channel finished the project with a clear view of which leagues were worth investing in, what to lead with when marketing them, and enough confidence to make the case internally.</p>								</div>
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															<img loading="lazy" decoding="async" width="2506" height="1664" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Picture2.png" class="attachment-full size-full wp-image-9374" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Picture2.png 2506w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Picture2-500x332.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Picture2-1024x680.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Picture2-768x510.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Picture2-1536x1020.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Picture2-2048x1360.png 2048w" sizes="(max-width: 2506px) 100vw, 2506px" />															</div>
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									<p><strong>Traditional research would have told them which leagues fans said they preferred. It wouldn&#8217;t have told them whether that preference would translate into someone actually watching, and that&#8217;s where the real decision sits.</strong></p>								</div>
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									<p><b>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts,&nbsp;<a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</b></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
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				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
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				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
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		<p>The post <a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/">Predicting audience demand for European football: Insights for a Scandinavian TV channel</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>RNLI Charity Branding: Testing a new Logo and Tagline</title>
		<link>https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/</link>
		
		<dc:creator><![CDATA[Chloe Arangath]]></dc:creator>
		<pubDate>Mon, 18 May 2026 12:05:03 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[RNLI Charity]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=9297</guid>

					<description><![CDATA[<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/">RNLI Charity Branding: Testing a new Logo and Tagline</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="9297" class="elementor elementor-9297" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p>RNLI Charity Branding: Testing a new Logo and Tagline</p>								</div>
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															<img loading="lazy" decoding="async" width="921" height="603" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg" class="attachment-full size-full wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w" sizes="(max-width: 921px) 100vw, 921px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an opportunity to revisit their logo and tagline, and make sure both were doing the work they needed to do: communicating the charity&#8217;s purpose clearly, feeling credible, and giving people a genuine reason to engage.</p><p>For a charity like RNLI, the size of the opted-in supporter base directly affects income, so increasing that number wasn&#8217;t just about compliance, it was a commercial priority.<br />RNLI&#8217;s supporters range from lifelong donors to people who&#8217;d never engaged with the charity before. The challenge was finding a new creative direction that would work for both.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p><span style="font-weight: 400;">A design agency developed four possible creative routes. Split Second Research ran implicit testing across all four routes. The idea is simple even if the method isn&#8217;t: instead of asking people what they think, you measure what they actually feel (the instinctive reactions that happen in milliseconds, before conscious reasoning kicks in).</span></p><p><span style="font-weight: 400;">Each participant saw one of the new designs and their responses were compared against a control group seeing the existing branding. This gave a clear read on how each creative shifted perception, emotional connection, and willingness to act.</span></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p><span style="font-weight: 400;">Both the new logo and taglines outperformed the original, but what was interesting was </span><i><span style="font-weight: 400;">how</span></i><span style="font-weight: 400;">.</span></p><p><span style="font-weight: 400;">Younger respondents found the mission clearer, the brand more modern, and responded positively whereas older respondents felt a stronger sense of credibility and emotional connection. Across both groups, intention to participate went up.</span></p>								</div>
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									<p><b><i>RNLI went with Tagline 1. The campaign generated seven times the donation response rate they&#8217;d hoped for, and because a larger supporter base directly drives income, that uplift mattered beyond the campaign itself. That&#8217;s the difference implicit testing makes.</i></b></p>								</div>
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									<p><b>FROM THE CLIENT</b></p>								</div>
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															<img loading="lazy" decoding="async" width="131" height="65" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/lifeboat.png" class="attachment-full size-full wp-image-9300" alt="" />															</div>
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									<center><strong>The “opt-in” campaign won three Gold awards at the <a href="https://www.linkedin.com/pulse/rnli-opt-in-gold-dmas-adam-asprey/">Digital Marketing Association</a> Awards in 2017</strong></center>								</div>
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									<b>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts, <a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</b>

<br/>
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<b>
</b>Read more here: <a href="https://www.marketingweek.com/the-rnli-on-why-it-has-become-the-first-charity-to-switch-to-opt-in-comms/">https://www.marketingweek.com/the-rnli-on-why-it-has-become-the-first-charity-to-switch-to-opt-in-comms/</a>

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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
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				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
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				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
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		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
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			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
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			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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			May 18, 2026		</span>
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		<p>The post <a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/">RNLI Charity Branding: Testing a new Logo and Tagline</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>Turning Product Quality into Value for King’s Favour Wine</title>
		<link>https://splitsecondresearch.co.uk/2026/05/12/turning-product-quality-into-value-for-kings-favour-wine/</link>
		
		<dc:creator><![CDATA[Chloe Arangath]]></dc:creator>
		<pubDate>Tue, 12 May 2026 13:46:04 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[King’s favour wine]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=9254</guid>

					<description><![CDATA[<p>King's Favour was winning blind tastings. Regular drinkers consistently rated it ahead of other wines in the category, so the quality was there, but you wouldn't have known it from the shelf price or the way </p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/05/12/turning-product-quality-into-value-for-kings-favour-wine/">Turning Product Quality into Value for King’s Favour Wine</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="9254" class="elementor elementor-9254" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p>Turning Product Quality into Value for King’s Favour Wine</p>								</div>
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															<img loading="lazy" decoding="async" width="2100" height="1500" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/kings-1.png" class="attachment-full size-full wp-image-9267" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/kings-1.png 2100w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/kings-1-500x357.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/kings-1-1024x731.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/kings-1-768x549.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/kings-1-1536x1097.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/kings-1-2048x1463.png 2048w" sizes="(max-width: 2100px) 100vw, 2100px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>King&#8217;s Favour was winning blind tastings. Regular drinkers consistently rated it ahead of other wines in the category, so the quality was there, but you wouldn&#8217;t have known it from the shelf price or the way the bottle sat among its competitors. <br /><br /><span style="font-style: inherit;"><b>The brand team started wondering: was the wine actually the problem? Or was the packaging just failing to keep up with what was inside?  <br /></b></span><span style="font-style: inherit; font-weight: inherit;"><br />If it was the latter, there might be an opportunity to update the design, move the price, and not lose a single sale in the process, but they needed evidence before they&#8217;d move.</span></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p>Split Second Research worked with the brand to understand what the King&#8217;s Favour bottle was really communicating, emotionally, not just rationally, and how that compared to the rest of the category. <span style="font-style: inherit; font-weight: inherit;">Implicit response testing let us get underneath surface opinions. </span></p><p><span style="font-style: inherit; font-weight: inherit;">Not &#8220;do you like this label&#8221; but how does it make you feel, often before you&#8217;ve had a chance to think about it. We focused on the cues that matter most for quality and premiumness to understand where the pack was working, and where it wasn&#8217;t. </span><span style="font-style: inherit; font-weight: inherit;">We also looked at price. </span></p><p><span style="font-style: inherit; font-weight: inherit;">What were people expecting to pay for wines in this space? What was the ceiling? That gave us something concrete: not just how the packaging was being perceived, but whether there was room to move if it improved.</span></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p>The picture that came back was pretty clear. While King’s Favour was already positioned towards the higher end of the category on price, its packaging was not consistently associated with premium cues. In several areas, competitors were doing more to signal quality and craftsmanship. </p><p><span style="font-style: inherit; font-weight: inherit;">But here&#8217;s what mattered: consumers said they&#8217;d pay more, if the bottle looked the part. And among people who already knew and liked the wine, the risk of losing them through a price increase looked small. </span><span style="font-style: inherit; font-weight: inherit;">That was enough. The brand moved forward with new packaging and a higher price point and sales didn&#8217;t fall. They went up.<br /></span></p>								</div>
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									<strong>This is a good example of what implicit research can find that traditional methods often miss, not whether people like something, but whether it&#8217;s working as hard as it should be.</strong>
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									<p><b>FROM THE CLIENT</b></p>								</div>
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															<img loading="lazy" decoding="async" width="1862" height="2560" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Red_Award_Rosette_PNG_Clipar_Image-scaled.png" class="attachment-full size-full wp-image-9258" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Red_Award_Rosette_PNG_Clipar_Image-scaled.png 1862w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Red_Award_Rosette_PNG_Clipar_Image-364x500.png 364w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Red_Award_Rosette_PNG_Clipar_Image-745x1024.png 745w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Red_Award_Rosette_PNG_Clipar_Image-768x1056.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Red_Award_Rosette_PNG_Clipar_Image-1117x1536.png 1117w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/Red_Award_Rosette_PNG_Clipar_Image-1489x2048.png 1489w" sizes="(max-width: 1862px) 100vw, 1862px" />															</div>
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									<p><b>King’s Favour won Gold in the Sauvignon Blanc Masterclass at the Drinks Business Awards 2015</b></p>								</div>
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									<p></p>
<p></p><center><span style="font-weight: normal;">“Our best-ever selling white wine” <br>Majestic Wine Warehouses Ltd</span></center><p></p>								</div>
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									<p><b>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts,&nbsp;<a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</b></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
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				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
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				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
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		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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					<span class="elementor-post-date">
			May 25, 2026		</span>
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		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
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		</article>
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		<p>The post <a href="https://splitsecondresearch.co.uk/2026/05/12/turning-product-quality-into-value-for-kings-favour-wine/">Turning Product Quality into Value for King’s Favour Wine</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>Rethinking What “Losing Relevance” Really Meant for MTV</title>
		<link>https://splitsecondresearch.co.uk/2026/04/29/rethinking-what-losing-relevance-really-meant-for-mtv/</link>
		
		<dc:creator><![CDATA[Chloe Arangath]]></dc:creator>
		<pubDate>Wed, 29 Apr 2026 11:51:24 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[MTV Channel]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=9205</guid>

					<description><![CDATA[<p>By 2010, the media landscape was moving fast. New digital music channels were emerging, and MTV was picking up an uncomfortable signal from conventional</p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/04/29/rethinking-what-losing-relevance-really-meant-for-mtv/">Rethinking What “Losing Relevance” Really Meant for MTV</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="9205" class="elementor elementor-9205" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p>Rethinking What “Losing Relevance” Really Meant for MTV</p>								</div>
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															<img loading="lazy" decoding="async" width="1280" height="792" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_.png" class="attachment-full size-full wp-image-9207" alt="MTV_2021_(brand_version).svg" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_.png 1280w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_-500x309.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_-1024x634.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_-768x475.png 768w" sizes="(max-width: 1280px) 100vw, 1280px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>By 2010, the media landscape was moving fast. New digital music channels were emerging, and MTV was picking up an uncomfortable signal from conventional research: surveys and focus groups suggested the brand was losing relevance with younger audiences and risked being overtaken by newer platforms.</p><p><span style="font-style: inherit; font-weight: inherit;">The findings were worrying. MTV looked out of touch with youth, at exactly the moment the digital explosion was gathering pace. But the team wasn&#8217;t convinced these conclusions reflected how young people actually felt.</span></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p>MTV decided to look beyond self-report methods and find a more direct way of understanding genuine audience sentiment.</p><p>Three of the Split Second Research team were involved in what was, at the time, the largest multinational study of implicit attitudes toward a major media brand. Using implicit response-latency tasks, designed to capture instinctive, System 1 reactions, we measured emotional engagement with MTV and its competitors across ten countries.</p><p>The study involved 2,528 respondents aged 14 to 24 in the UK, Mexico, Sweden, the Netherlands, South Korea, France, Poland, Italy, Australia and Denmark.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p>The results told a very different story from the earlier research. Across every market tested, young people were more emotionally attached to MTV than to any other international media brand. They associated it with being forward-thinking, engaging, enjoyable, dependable, trendy and unique which is hardly the picture of a brand in decline.<br /><span style="font-style: inherit; font-weight: inherit;"><br />Two other things stood out:</span></p>
<ul>
<li>75% of viewers were already engaging with MTV across more than one platform.</li>
<li>Multi-platform viewers were twice as engaged as those watching through TV alone.</li>
</ul>
<p>Far from falling behind, MTV was well positioned for a digital future and audiences were already there, just expressing their attachment in new ways. These findings gave the brand the confidence to double down on its multi-platform strategy, and the growth that followed proved it.</p>
<p><em><strong>When conventional research said decline, implicit research found something else entirely: a deep emotional connection that standard methods weren&#8217;t built to detect.</strong></em></p>
<p><strong>The research was published in the <a href="https://journals.sagepub.com/doi/10.2501/IJMR-2014-004">International Journal of Market Research.</a></strong></p>								</div>
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									<p><strong>FROM THE CLIENT</strong></p>								</div>
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															<img loading="lazy" decoding="async" width="1280" height="792" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_.png" class="attachment-full size-full wp-image-9207" alt="MTV_2021_(brand_version).svg" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_.png 1280w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_-500x309.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_-1024x634.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/MTV_2021_brand_version.svg_-768x475.png 768w" sizes="(max-width: 1280px) 100vw, 1280px" />															</div>
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									<p>Client Feedback</p>								</div>
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				Using <a href="https://www.eurib.net/wp-content/uploads/2020/12/Rose-Calvert-Admap-14.pdf"> neuropsychological research techniques</a> enabled MTV to understand the deep emotional drivers of its consumers for the first time.
The insights – both explicit and implicit – have been embedded into our marketing, communication and creative strategies, as well as helping to inform specific measures for multiplatform campaign reporting for clients of MTV.
<br /><br />
We have since conducted other projects that have employed neuropsychological techniques and continue to utilise these types of tools to inspire our consumer understanding to better support the goals of the wider business.
<br /><br />
<i>Helen Rose,
MTV's insight director</i>			</p>
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									<p><strong>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts, <a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</strong></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
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			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
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					<span class="elementor-post-date">
			June 9, 2026		</span>
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
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			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
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			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
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			May 25, 2026		</span>
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				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
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			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
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				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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					<span class="elementor-post-date">
			May 18, 2026		</span>
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		<p>The post <a href="https://splitsecondresearch.co.uk/2026/04/29/rethinking-what-losing-relevance-really-meant-for-mtv/">Rethinking What “Losing Relevance” Really Meant for MTV</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>Understanding Emotional Responses to Fragrance in Context</title>
		<link>https://splitsecondresearch.co.uk/2026/04/22/understanding-emotional-responses-to-fragrance-in-context/</link>
		
		<dc:creator><![CDATA[Chloe Arangath]]></dc:creator>
		<pubDate>Wed, 22 Apr 2026 13:21:06 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Fragrance in context]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=9143</guid>

					<description><![CDATA[<p>A global fragrance company wanted to profile how four new fragrances were experienced, with a specific focus on their functional emotional</p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/04/22/understanding-emotional-responses-to-fragrance-in-context/">Understanding Emotional Responses to Fragrance in Context</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="9143" class="elementor elementor-9143" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p>Understanding Emotional Responses to Fragrance in Context</p>								</div>
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															<img loading="lazy" decoding="async" width="2502" height="1696" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Gemini_Generated_Image_47k3wp47k3wp47k3.png" class="attachment-full size-full wp-image-9147" alt="fragrance in context" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Gemini_Generated_Image_47k3wp47k3wp47k3.png 2502w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Gemini_Generated_Image_47k3wp47k3wp47k3-500x339.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Gemini_Generated_Image_47k3wp47k3wp47k3-1024x694.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Gemini_Generated_Image_47k3wp47k3wp47k3-768x521.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Gemini_Generated_Image_47k3wp47k3wp47k3-1536x1041.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Gemini_Generated_Image_47k3wp47k3wp47k3-2048x1388.png 2048w" sizes="(max-width: 2502px) 100vw, 2502px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>A global fragrance company wanted to profile how four new fragrances were experienced, with a specific focus on their functional emotional use. </p><p><strong style="font-style: inherit;">The goal was to understand which fragrances naturally support different emotional states</strong><span style="font-style: inherit; font-weight: inherit;">, for example, which scents help calm or reduce anxiety in work environments, and which feel more appropriate in contexts requiring reassurance or comfort, such as high-trust or service-led settings. </span></p><p><span style="font-style: inherit; font-weight: inherit;">This introduces a more contextual question: fragrance is not experienced in isolation. </span><span style="font-style: inherit; font-weight: inherit;">The same scent can be perceived differently depending on where it is used and what emotional role it needs to play in that moment. </span><span style="font-style: inherit; font-weight: inherit;">The challenge is that fragrance doesn’t sit at a conscious level. </span></p><p><span style="font-style: inherit; font-weight: inherit;">People can describe what they like, but the emotional response that determines how a scent functions in context is often less accessible through direct questioning alone.</span></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p>We looked at both sides of that response: what people said, and what their reactions showed more implicitly. <span style="font-style: inherit; font-weight: inherit;">Each respondent’s data was processed individually through EMNet. The system identified which attributes were most strongly associated with each fragrance and how these naturally clustered together. We didn’t impose structure early, we allowed it to emerge from the data.</span></p><p>This created a “prototype” for each fragrance, a profile of its emotional character, which could then be labelled with descriptive words like CALM, ADVENTUROUS, or CONFIDENT.</p><p>We then extended this into functional interpretation. Not just how a fragrance is perceived, but what emotional state it is most likely to support in context, such as calming arousal in high-pressure environments, supporting emotional comfort in trust-based settings, or aiding focus and composure during the working day.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p>Each fragrance showed a distinct emotional signature defined by its strongest associations. One, for example, was labelled both CALM and CONFIDENT. It evoked feelings of calm and relaxation alongside energy.&nbsp;<span style="font-style: inherit; font-weight: inherit;">In functional terms, this type of profile is more aligned with environments where emotional regulation is important, such as maintaining focus and reducing tension in high-pressure work settings.</span></p>
<p>Across the set, the research made it possible to move from describing how fragrances are perceived, to understanding how they behave emotionally in different usage contexts.&nbsp;<span style="font-style: inherit; font-weight: inherit;">It also clarified something more practical: small differences in emotional structure translate into meaningful differences in where and how a fragrance should be used, whether that’s supporting calm concentration, easing stress responses, or creating emotional comfort in sensitive environments.</span></p>
<p>Research supports this: a Journal of Retailing field study found that a single-note orange scent increased actual spend by 20% over a more complex alternative in the same environment, not because it was preferred, but because it was processed more fluently and felt more congruent with the setting (Herrmann et al., 2013).</p>
<p><em><strong>In this case, traditional research alone might have identified which fragrances people said they liked. But combining implicit and explicit methods measured the deeper, implicit emotional responses, the subtleties that make each fragrance truly distinct.</strong></em></p>								</div>
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									<b>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts, <a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</b>
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									<p><strong>References:</strong></p><p>Herrmann, A., Zidansek, M., Sprott, D. E., &amp; Spangenberg, E. R. (2013). The power of simplicity: Processing fluency and the effects of olfactory cues on retail sales. <em>Journal of Retailing</em>, <em>89</em>(1), 30–43. <a href="https://doi.org/10.1016/j.jretai.2012.08.002">https://doi.org/10.1016/j.jretai.2012.08.002</a></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
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				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
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				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
				</div>
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		</article>
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		</section>
				</div>
		<p>The post <a href="https://splitsecondresearch.co.uk/2026/04/22/understanding-emotional-responses-to-fragrance-in-context/">Understanding Emotional Responses to Fragrance in Context</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>Finding the Right Fit: Why Brand and Partner match matters</title>
		<link>https://splitsecondresearch.co.uk/2026/04/10/finding-the-right-fit-why-brand-and-partner-match-matters/</link>
		
		<dc:creator><![CDATA[Jann Vega]]></dc:creator>
		<pubDate>Fri, 10 Apr 2026 06:20:27 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Celebrity & TV Sponsorship Fit]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=8952</guid>

					<description><![CDATA[<p>Picking the right partner for a brand, whether that's a celebrity or a sponsor, is harder than it looks. High profile and well-liked doesn't automatically mean the right </p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/04/10/finding-the-right-fit-why-brand-and-partner-match-matters/">Finding the Right Fit: Why Brand and Partner match matters</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="8952" class="elementor elementor-8952" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p><strong>Finding the Right Fit: Why Brand and Partner match matters</strong></p>								</div>
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															<img loading="lazy" decoding="async" width="1536" height="1189" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/celebrity-tv-partner-match.png" class="attachment-full size-full wp-image-8953" alt="celebrity tv partner match" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/celebrity-tv-partner-match.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/celebrity-tv-partner-match-500x387.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/celebrity-tv-partner-match-1024x793.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/celebrity-tv-partner-match-768x595.png 768w" sizes="(max-width: 1536px) 100vw, 1536px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>Picking the right partner for a brand, whether that&#8217;s a celebrity or a sponsor, is harder than it looks. High profile and well-liked doesn&#8217;t automatically mean the right fit, and a mismatch can do real damage to a brand even when it&#8217;s not immediately obvious why.</p><p>Two clients came to us with versions of the same problem: <strong>one needed to choose between two celebrities to represent their brand, the other was a TV programme trying to identify the best sponsor from four major brands.</strong></p><p>In both cases the real question wasn&#8217;t who people liked more. It was who actually belonged together.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p>We started by building an implicit profile of each brand, using our Implicit Matching Test to map the attributes that drive purchase decisions at a subconscious level, things like trust, quality, emotional connection, and social influence.</p><p>We then built the same kind of profile for each potential partner. From there, we used a Manhattan Distance metric to calculate how closely each celebrity or sponsor mapped onto the brand&#8217;s profile: the smaller the distance, the stronger the fit.</p><p>We ran explicit forced-choice questions alongside this, which let us compare what people said with what the implicit data was showing. Sometimes they lined up. Sometimes they didn&#8217;t.</p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p class="MsoNormal"><i><span lang="EN-GB">Celebrity endorsement</span></i></p><p class="MsoNormal"><span lang="EN-GB">Both celebrities were credible options. Explicit ratings put Celebrity B about 10 percentage points ahead of Celebrity A, but that number on its own didn&#8217;t explain much.</span></p><p class="MsoNormal"><span lang="EN-GB">The implicit data did. Both celebrities scored similarly on emotional connection and social influence. <b>The difference was trust,</b> as Celebrity B had a noticeably stronger association with the brand on that dimension, and trust is one of the factors that shapes how an endorsement lands over time, not just in the moment.</span></p><p class="MsoNormal"><span lang="EN-GB">Celebrity B was the right choice, and the implicit data made clear why.</span></p>								</div>
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															<img loading="lazy" decoding="async" width="2560" height="1490" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-A-3-scaled.png" class="attachment-full size-full wp-image-8969" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-A-3-scaled.png 2560w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-A-3-500x291.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-A-3-1024x596.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-A-3-768x447.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-A-3-1536x894.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-A-3-2048x1192.png 2048w" sizes="(max-width: 2560px) 100vw, 2560px" />															</div>
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															<img loading="lazy" decoding="async" width="2560" height="1490" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-B-2-scaled.png" class="attachment-full size-full wp-image-8971" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-B-2-scaled.png 2560w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-B-2-500x291.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-B-2-1024x596.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-B-2-768x447.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-B-2-1536x894.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Part-B-2-2048x1192.png 2048w" sizes="(max-width: 2560px) 100vw, 2560px" />															</div>
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									<center><span class="a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">This potentially a </span><strong><span class="a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">good celebrity</span> <span class="a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">endorsement</span></strong><span class="a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">. Medium benefits, low risk</span></center>								</div>
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									<p><em>TV programme sponsorship</em></p><p>Four major brands were assessed as potential sponsors for a popular TV programme. We built an implicit profile of the programme across five dimensions including emotional response, purchase triggers, quality, social influence, and trust, and then computed the Manhattan Distance between that profile and each brand&#8217;s.</p><p>Two brands stood out. Churchill connected strongly on an emotional level. Confused.com connected more strongly on trust. <strong>Both were genuinely good matches, just for different reasons. </strong>Knowing that distinction matters, because the right sponsor shapes how audiences experience the programme.</p>								</div>
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				<section class="elementor-section elementor-inner-section elementor-element elementor-element-9480ed4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9480ed4" data-element_type="section" data-e-type="section">
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															<img loading="lazy" decoding="async" width="600" height="400" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1_1.png" class="attachment-full size-full wp-image-8983" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1_1.png 600w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1_1-500x333.png 500w" sizes="(max-width: 600px) 100vw, 600px" />															</div>
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															<img loading="lazy" decoding="async" width="600" height="400" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1-copy.png" class="attachment-full size-full wp-image-8982" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1-copy.png 600w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1-copy-500x333.png 500w" sizes="(max-width: 600px) 100vw, 600px" />															</div>
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															<img loading="lazy" decoding="async" width="600" height="400" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1_2.png" class="attachment-full size-full wp-image-8981" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1_2.png 600w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1_2-500x333.png 500w" sizes="(max-width: 600px) 100vw, 600px" />															</div>
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															<img loading="lazy" decoding="async" width="600" height="400" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1-copy-2-1.png" class="attachment-full size-full wp-image-8984" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1-copy-2-1.png 600w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/04/Artboard-1-copy-2-1-500x333.png 500w" sizes="(max-width: 600px) 100vw, 600px" />															</div>
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				<div class="elementor-widget-container">
									<p>Asking people which celebrity they prefer or which brand feels right will get you an answer, but it won&#8217;t always get you the right one.</p><p><strong><em>By profiling both sides of a potential partnership and measuring the distance between them, the implicit work revealed what was driving compatibility, the associations and feelings that people don&#8217;t tend to put into words but that determine whether a partnership works in practice. That&#8217;s the part that&#8217;s easy to miss, and the part that tends to matter most.</em></strong></p><p><strong>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts, </strong><a href="https://splitsecondresearch.co.uk/contact-us/"><strong>here</strong></a><strong>.</strong></p>								</div>
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				<section class="elementor-section elementor-top-section elementor-element elementor-element-74d3d412 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="74d3d412" data-element_type="section" data-e-type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
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					<section class="elementor-section elementor-top-section elementor-element elementor-element-646af2c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="646af2c5" data-element_type="section" data-e-type="section">
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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
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				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
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				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
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		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
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		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
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		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
				</div>
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		</article>
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				</div>
		<p>The post <a href="https://splitsecondresearch.co.uk/2026/04/10/finding-the-right-fit-why-brand-and-partner-match-matters/">Finding the Right Fit: Why Brand and Partner match matters</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>Choosing a Brand Name Through Implicit Insight</title>
		<link>https://splitsecondresearch.co.uk/2026/03/27/choosing-a-brand-name-through-implicit-insight/</link>
		
		<dc:creator><![CDATA[Chloe Arangath]]></dc:creator>
		<pubDate>Fri, 27 Mar 2026 11:33:35 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Branding Agency]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=8917</guid>

					<description><![CDATA[<p>Naming a brand is harder than it looks. A London-based branding agency was restructuring and needed a new name, one that could carry real meaning across six </p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/03/27/choosing-a-brand-name-through-implicit-insight/">Choosing a Brand Name Through Implicit Insight</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="8917" class="elementor elementor-8917" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p><b><span lang="EN-GB">Choosing a Brand Name <br />Through Implicit Insight</span></b></p>								</div>
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															<img loading="lazy" decoding="async" width="2560" height="1396" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/branding-agency-scaled.png" class="attachment-full size-full wp-image-8921" alt="branding agency" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/branding-agency-scaled.png 2560w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/branding-agency-500x273.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/branding-agency-1024x559.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/branding-agency-768x419.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/branding-agency-1536x838.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/branding-agency-2048x1117.png 2048w" sizes="(max-width: 2560px) 100vw, 2560px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>Naming a brand is harder than it looks. A London-based branding agency was restructuring and needed a new name, one that could carry real meaning across six brand values and every market they operated in. They had four options. <strong>The challenge wasn&#8217;t picking a favourite but figuring out which name would actually do the job.</strong></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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				<div class="elementor-element elementor-element-5422fe69 elementor-widget elementor-widget-text-editor" data-id="5422fe69" data-element_type="widget" data-e-type="widget" data-widget_type="text-editor.default">
				<div class="elementor-widget-container">
									<p>The obvious starting point would have been to ask people which name they preferred, or which one they remembered. But preference and memory only tell you part of the story. A name can be easy to recall and still say nothing meaningful about a brand.</p><p>So we looked at both. Implicit and explicit brand association tests showed us how people responded instinctively, before they&#8217;d had time to form a considered opinion, and how they felt once they had. Memory tests, unprompted free associations, and prompted behavioural questions filled in the rest. The goal was to understand what each name actually meant to people, not just what stuck.</p>								</div>
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				<div class="elementor-widget-container">
					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
				</div>
				<div class="elementor-element elementor-element-43aa8f8 elementor-widget elementor-widget-image" data-id="43aa8f8" data-element_type="widget" data-e-type="widget" data-widget_type="image.default">
				<div class="elementor-widget-container">
															<img loading="lazy" decoding="async" width="2560" height="1534" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart2-scaled.png" class="attachment-full size-full wp-image-8926" alt="chart" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart2-scaled.png 2560w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart2-500x300.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart2-1024x614.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart2-768x460.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart2-1536x920.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart2-2048x1227.png 2048w" sizes="(max-width: 2560px) 100vw, 2560px" />															</div>
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									<p>One name was the clear winner on recall. People remembered it easily, straight away and days later. If memory were the only measure, it would have been a straightforward decision, but when we looked at what it stood for, the brand values weren&#8217;t really there. It was memorable without being meaningful.</p><p>Another name had decent recall, some positive associations, and nothing to put you off. The kind of option that feels reasonable until you realise it doesn&#8217;t feel like anything in particular.</p><p>But one name kept surfacing the right associations in the unprompted responses including creativity and setting new standards, without anyone being pointed in that direction. And more importantly, it didn&#8217;t bring up anything negative. When that pattern showed up in the implicit measures too, it told us that this wasn&#8217;t a name people liked when they thought about it but a name that was already doing the right work before anyone had stopped to think about it.</p><p>The fourth name had something different going for it: distinctiveness. People saw it as unique, and it held up well across different markets. But the free responses flagged some negative associations, and that&#8217;s worth taking seriously before committing to a name you&#8217;re going to be living with for a long time.</p><p><strong><em>No single name ticked every box but that&#8217;s rarely how it works. The research gave the agency a clear view of what each name was actually doing including its strengths and its risks. That&#8217;s what made the decision informed rather than a guess.</em></strong></p>								</div>
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				<section class="elementor-section elementor-top-section elementor-element elementor-element-703b921d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="703b921d" data-element_type="section" data-e-type="section">
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				<div class="elementor-widget-container">
									<p>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts, <a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</p>								</div>
				</div>
					</div>
		</div>
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		</section>
				<section class="elementor-section elementor-top-section elementor-element elementor-element-23a6bcdf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="23a6bcdf" data-element_type="section" data-e-type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
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				<section class="elementor-section elementor-top-section elementor-element elementor-element-2d74c291 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="2d74c291" data-element_type="section" data-e-type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
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					<div data-elementor-type="archive" data-elementor-id="8301" class="elementor elementor-8301" data-elementor-post-type="elementor_library">
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				<div class="elementor-widget-container">
					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
				</div>
				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
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				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

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				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
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					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
				</div>
					</div>
		</article>
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		</section>
				</div>
		<p>The post <a href="https://splitsecondresearch.co.uk/2026/03/27/choosing-a-brand-name-through-implicit-insight/">Choosing a Brand Name Through Implicit Insight</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<title>Testing Customer Response to a CSR Initiative at a Fast Food Chain</title>
		<link>https://splitsecondresearch.co.uk/2026/03/18/testing-customer-response-to-a-csr-initiative-at-a-fast-food-chain/</link>
		
		<dc:creator><![CDATA[Jann Vega]]></dc:creator>
		<pubDate>Wed, 18 Mar 2026 11:24:04 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Fast Food Chain]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=8898</guid>

					<description><![CDATA[<p>A leading fast-food chain was planning to launch a new CSR initiative and had developed a nationwide communications campaign across 450+ UK outlets,</p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/03/18/testing-customer-response-to-a-csr-initiative-at-a-fast-food-chain/">Testing Customer Response to a CSR Initiative at a Fast Food Chain</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="8898" class="elementor elementor-8898" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
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									<p><strong>Testing Customer Response to a CSR Initiative at a Fast Food Chain</strong></p>								</div>
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															<img loading="lazy" decoding="async" width="2560" height="1707" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/Nandos-1-scaled.jpg" class="attachment-full size-full wp-image-8912" alt="Nandos" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/Nandos-1-scaled.jpg 2560w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/Nandos-1-500x333.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/Nandos-1-1024x683.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/Nandos-1-768x512.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/Nandos-1-1536x1024.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/Nandos-1-2048x1365.jpg 2048w" sizes="(max-width: 2560px) 100vw, 2560px" />															</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p>A leading fast-food chain was planning to launch a new CSR initiative and had developed a nationwide communications campaign across 450+ UK outlets, including menus, banners, and table cards. The board was fully supportive, the initiative seemed like a natural fit for the brand.</p><p>But before committing to such a high-profile rollout, the client needed to understand how customers would actually respond to CSR messaging in the context of a casual dining experience. <strong>Would in-outlet promotion enhance the brand, or create an unexpected friction with the customer mindset in that moment? </strong>With a campaign of this scale, getting the research right was critical.</p>								</div>
				</div>
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		</section>
				<section class="elementor-section elementor-top-section elementor-element elementor-element-c09a81f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c09a81f" data-element_type="section" data-e-type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
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				<div class="elementor-widget-container">
					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
				</div>
				<div class="elementor-element elementor-element-6796e097 elementor-widget elementor-widget-text-editor" data-id="6796e097" data-element_type="widget" data-e-type="widget" data-widget_type="text-editor.default">
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									<p>Working with a partner agency, Split Second Research applied implicit research techniques to measure customers’ subconscious reactions to the initiative.</p><p>The findings were surprising. Customers were broadly positive about the initiative itself, but their reactions shifted depending on where and how they encountered the messaging. Some touchpoints reinforced warmth toward the brand without disrupting the experience. Others created a tension that customers wouldn&#8217;t necessarily articulate, but that showed up in the implicit data.</p>								</div>
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				<section class="elementor-section elementor-top-section elementor-element elementor-element-81cb3f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="81cb3f8" data-element_type="section" data-e-type="section">
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				<div class="elementor-widget-container">
					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
				</div>
				<div class="elementor-element elementor-element-2a2c285e elementor-widget elementor-widget-text-editor" data-id="2a2c285e" data-element_type="widget" data-e-type="widget" data-widget_type="text-editor.default">
				<div class="elementor-widget-container">
									<p>With these insights, the client recognised the potential risks and adjusted their approach. The initiative would still go ahead, but through the right channels.</p><p>It&#8217;s something we see fairly often with CSR work: the initiative itself isn&#8217;t the issue, it&#8217;s the context. A message that resonates on one touchpoint can feel out of place on another, and customers rarely tell you that directly. Implicit research picks up on those reactions early, so brands can make smarter decisions before anything goes live.</p>								</div>
				</div>
					</div>
		</div>
					</div>
		</section>
				<section class="elementor-section elementor-top-section elementor-element elementor-element-52b94291 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52b94291" data-element_type="section" data-e-type="section">
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				<div class="elementor-widget-container">
									<p>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts, <a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</p>								</div>
				</div>
					</div>
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		</section>
				<section class="elementor-section elementor-top-section elementor-element elementor-element-7eb5d1ca elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="7eb5d1ca" data-element_type="section" data-e-type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
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					<div data-elementor-type="archive" data-elementor-id="8301" class="elementor elementor-8301" data-elementor-post-type="elementor_library">
					<section class="elementor-section elementor-top-section elementor-element elementor-element-646af2c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="646af2c5" data-element_type="section" data-e-type="section">
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				<div class="elementor-widget-container">
					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
				</div>
				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
				<div class="elementor-widget-container">
							<div class="elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid" role="list">
				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
				</div>
					</div>
		</article>
				</div>
		
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		</section>
				</div>
		<p>The post <a href="https://splitsecondresearch.co.uk/2026/03/18/testing-customer-response-to-a-csr-initiative-at-a-fast-food-chain/">Testing Customer Response to a CSR Initiative at a Fast Food Chain</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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		<item>
		<title>Tagline Testing for a Bank in Singapore</title>
		<link>https://splitsecondresearch.co.uk/2026/03/16/tagline-testing-for-a-bank-in-singapore/</link>
		
		<dc:creator><![CDATA[Jann Vega]]></dc:creator>
		<pubDate>Mon, 16 Mar 2026 11:06:35 +0000</pubDate>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[OCBC Bank]]></category>
		<guid isPermaLink="false">https://splitsecondresearch.co.uk/?p=8844</guid>

					<description><![CDATA[<p>OCBC wanted to show its customers, and potential customers, that it really understands their needs. The task was to develop a</p>
<p>The post <a href="https://splitsecondresearch.co.uk/2026/03/16/tagline-testing-for-a-bank-in-singapore/">Tagline Testing for a Bank in Singapore</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
]]></description>
										<content:encoded><![CDATA[		<div data-elementor-type="wp-post" data-elementor-id="8844" class="elementor elementor-8844" data-elementor-post-type="post">
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									<p>CASE STUDY</p>								</div>
				</div>
				<div class="elementor-element elementor-element-6f000a5f elementor-widget elementor-widget-text-editor" data-id="6f000a5f" data-element_type="widget" data-e-type="widget" data-widget_type="text-editor.default">
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									<p>Tagline Testing for a Bank in Singapore</p>								</div>
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															<img loading="lazy" decoding="async" width="603" height="400" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/simply-spot-on.png" class="attachment-full size-full wp-image-8845" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/simply-spot-on.png 603w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/simply-spot-on-500x332.png 500w" sizes="(max-width: 603px) 100vw, 603px" />															</div>
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				<section class="elementor-section elementor-top-section elementor-element elementor-element-15bf788d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="15bf788d" data-element_type="section" data-e-type="section">
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					<h2 class="elementor-heading-title elementor-size-default">The Challenge</h2>				</div>
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									<p><span style="font-weight: 400;">OCBC wanted to show its customers, and potential customers, that it really understands their needs. The task was to develop a tagline that felt authentic, believable, and memorable.</span></p><p><span style="font-weight: 400;">But words that sound good on paper don’t always connect with brains in the way a brand hopes. </span><b>The client needed to understand not just what people said they liked, but how their brains responded to each option.  These are responses they might not be able to articulate.</b></p>								</div>
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					<h2 class="elementor-heading-title elementor-size-default">The Solution</h2>				</div>
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									<p><span style="font-weight: 400;">To get a deeper view, Split Second Research used neuro-cognitive techniques to test sixteen potential taglines across three rounds: six in the first, five in the second, and five in the third.</span></p><p><span style="font-weight: 400;">Each set was compared against taglines from two competitor banks and a global benchmark, Singapore Airlines’ </span><i><span style="font-weight: 400;">A great way to fly</span></i><span style="font-weight: 400;">, giving a clear reference for how well each option resonated.</span></p>								</div>
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				<section class="elementor-section elementor-top-section elementor-element elementor-element-131f8250 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="131f8250" data-element_type="section" data-e-type="section">
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					<h2 class="elementor-heading-title elementor-size-default">The Outcomes</h2>				</div>
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									<p><span style="font-weight: 400;">The first set of taglines didn’t perform well. Even the strongest scored only 60% of the benchmark (</span><i><span style="font-weight: 400;">A great way to fly</span></i><span style="font-weight: 400;">). The second round showed that the design route was still in the wrong direction as there was only a very small improvement. </span></p><p><span style="font-weight: 400;">By the third round, the team had a much clearer understanding of what customers responded to. This led to a tagline that clearly conveyed OCBC’s brand promise and felt authentic to both existing and potential customers.</span></p>								</div>
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															<img loading="lazy" decoding="async" width="915" height="505" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart.png" class="attachment-large size-large wp-image-8848" alt="ocbc bank chart" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart.png 915w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart-500x276.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/chart-768x424.png 768w" sizes="(max-width: 915px) 100vw, 915px" />															</div>
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									<p><b><i>This case shows that testing beyond what people say can make a real difference. Traditional research alone might have suggested that some taglines were good enough. It is only by looking at how people really reacted could OCBC find the option that was “spot on” in practice.</i></b></p>								</div>
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															<img loading="lazy" decoding="async" width="2560" height="690" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/NewLogo-scaled.png" class="attachment-full size-full wp-image-8866" alt="NewOCBCLogo" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/NewLogo-scaled.png 2560w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/NewLogo-500x135.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/NewLogo-1024x276.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/NewLogo-768x207.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/NewLogo-1536x414.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/03/NewLogo-2048x552.png 2048w" sizes="(max-width: 2560px) 100vw, 2560px" />															</div>
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				<div class="elementor-widget-container">
									<p>OCBC ended financial year 2018 with a <b>record net profit of $4.49 billion</b> Singapore dollars ($3.31 billion), despite the challenging market conditions.</p>								</div>
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				<section class="elementor-section elementor-top-section elementor-element elementor-element-6b075a71 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6b075a71" data-element_type="section" data-e-type="section">
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				<div class="elementor-widget-container">
									<p>If you’d like to understand how this approach can be applied to your own challenge, get in touch with one of our market research experts, <a href="https://splitsecondresearch.co.uk/contact-us/">here</a>.</p>								</div>
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		</section>
				<section class="elementor-section elementor-top-section elementor-element elementor-element-336347b5 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="336347b5" data-element_type="section" data-e-type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
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					<div data-elementor-type="archive" data-elementor-id="8301" class="elementor elementor-8301" data-elementor-post-type="elementor_library">
					<section class="elementor-section elementor-top-section elementor-element elementor-element-646af2c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="646af2c5" data-element_type="section" data-e-type="section">
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					<h2 class="elementor-heading-title elementor-size-default">Case Studies</h2>				</div>
				</div>
				<div class="elementor-element elementor-element-5689edb5 ssr-blog-list ssr-case-studies elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts" data-id="5689edb5" data-element_type="widget" data-e-type="widget" data-settings="{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}" data-widget_type="posts.cards">
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							<div class="elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid" role="list">
				<article class="elementor-post elementor-grid-item post-9594 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-email-marketing ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="295" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg" class="attachment-medium size-medium wp-image-9595" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-500x295.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1024x604.jpg 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-768x453.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-1536x907.jpg 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/06/pexels-tdcat-193003-2048x1209.jpg 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">email marketing</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" >
				Understanding Emotional Response to Email Marketing			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>Email marketing is one of those things every brand uses, but very few understand what it actually does to their brand. Some emails feel engaging and</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/06/09/understanding-emotional-response-to-email-marketing/" aria-label="Read more about Understanding Emotional Response to Email Marketing" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			June 9, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9369 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-european-football-tv ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" tabindex="-1" ><div class="elementor-post__thumbnail"><img decoding="async" width="500" height="275" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png" class="attachment-medium size-medium wp-image-9370" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-500x275.png 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1024x563.png 1024w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-768x423.png 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-1536x845.png 1536w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/UEFA-2048x1127.png 2048w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">european football TV</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" >
				Predicting audience demand for European football: Insights for a Scandinavian TV channel			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>A Scandinavian TV channel was looking at acquiring broadcast rights across several European football leagues and needed to know which ones were actually</p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/25/predicting-audience-demand-for-european-football-insights-for-a-scandinavian-tv-channel/" aria-label="Read more about Predicting audience demand for European football: Insights for a Scandinavian TV channel" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 25, 2026		</span>
				</div>
					</div>
		</article>
				<article class="elementor-post elementor-grid-item post-9297 post type-post status-publish format-standard has-post-thumbnail hentry category-case-studies tag-rnli-charity ast-grid-common-col ast-full-width" role="listitem">
			<div class="elementor-post__card">
				<a class="elementor-post__thumbnail__link" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="500" height="327" src="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg" class="attachment-medium size-medium wp-image-9298" alt="" srcset="https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-500x327.jpg 500w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign-768x503.jpg 768w, https://splitsecondresearch.co.uk/wp-content/uploads/2026/05/rnli-opt-in-campaign.jpg 921w" sizes="(max-width: 500px) 100vw, 500px" /></div></a>
				<div class="elementor-post__badge">RNLI Charity</div>
				<div class="elementor-post__text">
				<h3 class="elementor-post__title">
			<a href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" >
				RNLI Charity Branding: Testing a new Logo and Tagline			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>When UK legislation changed to require active opt-in for marketing communications, RNLI faced more than a compliance question. They saw an </p>
		</div>
		
		<a class="elementor-post__read-more" href="https://splitsecondresearch.co.uk/2026/05/18/rnli-charity-branding-testing-a-new-logo-and-tagline/" aria-label="Read more about RNLI Charity Branding: Testing a new Logo and Tagline" tabindex="-1" >
			Read More <img decoding="async" src="https://splitsecondresearch.co.uk/wp-content/uploads/2023/01/Arrow-1-3.svg" />		</a>

				</div>
				<div class="elementor-post__meta-data">
					<span class="elementor-post-date">
			May 18, 2026		</span>
				</div>
					</div>
		</article>
				</div>
		
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		</section>
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		</section>
				</div>
		<p>The post <a href="https://splitsecondresearch.co.uk/2026/03/16/tagline-testing-for-a-bank-in-singapore/">Tagline Testing for a Bank in Singapore</a> appeared first on <a href="https://splitsecondresearch.co.uk">Split Second Research</a>.</p>
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