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When people answer survey questions, their responses are influenced by many factors: social desirability, rationalisation, or simply the difficulty of articulating instinctive reactions. As a

There’s a gap in most markets that doesn’t show up in product specs or competitive audits. It lives in the consumer’s mind, and it is the space between what people are looking for from a brand and what they actually perceive the brands around them to deliver.
That gap is called a brand gap, and finding it is

We are pleased to announce a strategic partnership between Split Second Research (UK) and On-Target Marketing Solutions for Asia-Pacific.
Dr. Salim Khubchandani, who leads On-Target Marketing Solutions

We talk a lot about the consumer truth gap, which is the gap between what people say they are going to do and how

Many of our clients have built up a rich body of research over time. A common question we hear is how to get more value from that existing data, rather than constantly running new studies. One of our current priorities is helping clients do exactly that. As part of this, we’re introducing a small number …

AI-assisted predictive modelling at Split Second Research Read More »

If you’re a brand manager, you may plan carefully, but a lot of how you work day to day probably comes down to habit and instinct.   We’ve just launched a new quiz “What Kind of Brand Manager Are You?”. It’s for brand managers who want a clearer picture of how they tend to think, …

What Kind of Brand Manager Are You? Read More »

Well yes, as a matter of fact, everyone is There’s no shame in it. We’re all biased in some way or another, although understandably we’d prefer not to admit it. But we can’t really help it. It’s the way the brain works and is actually beyond our control. It’s not about being intolerant or prejudiced …

When it comes to research, is everyone biased? Read More »

The idea of synthetic respondents in market research arises from a desire to simulate human responses using artificial intelligence. Instead of collecting data from real people, AI models trained on vast historical datasets of human behaviour, attitudes, and demographics generate “virtual” answers to survey questions. These systems promise faster turnaround times and drastically reduced costs. …

Market Research with Human and Synthetic Respondents Read More »

[image: Performance Marketing World] Are your consumers really telling you the truth …or just what they think you want to hear? In a new piece for Performance Marketing World, our CEO Dr. Eamon Fulcher explores the “Truth Gap” in market research. He explains how rapid, split-second responses can uncover deeper, more honest consumer insights than …

The Truth Gap in Market Research for Performance Marketing World Read More »